Resolve Conference 2019
25-26 March 2019
Stamford Grand Adelaide Hotel, Glenelg
Exchange ideas, successes, best practices and challenges surrounding your business, Resolve, and its practical daily application.
A customer-driven event, the Resolve Conference 2019 will equip you with knowledge and inspire you with strategies to optimise Resolve’s usage within your organisation.
Bringing together colleagues and counterparts, industry experts and Resolve professionals, the conference will enable you to exchange ideas, successes, best practices and challenges surrounding your business, Resolve, and its practical daily application.
With a strong focus on networking and learning, the conference aims to get you thinking outside the box. What can you do differently? How can you improve your customers’ experience? With presentations on the latest Resolve updates, new and exciting configurations, industry trends, and how to’s, there is always something new to discover.
Network with other Resolve users
Hear from leading industry experts on the trends and best practices
Keep abreast of the latest Resolve updates
Gain valuable cross-government and cross-industry insight
Engage with Resolve team members
PRE-CONFERENCE WELCOME DRINKS & GALA DINNER!
Free networking events for all delegates
Session Topics Include
Online Dispute Resolution: From Futuristic Possibilities to Current Opportunities!
Resolve Web Story - Forms, Portal and Client
Snapshot of Interesting New Implementations and Features
Introducing our New Customers
Resolve in the Canadian Market
Customer Presentations and Insights
Resolve System Review: Uncovering New Possibilities
Moving to RSG Hosting
SMS functionality, Funding Management
Resolve for Efficiency, Flexibility and Information Sharing Across the Office
The Human Dimension of Effective Complaint Handling
Leveraging your High Quality Data Sets to Maximise your Existing Investment
And much more...
"Digital Transformation" Breakfast Forum
Join us for a conversation over breakfast. Focusing on "digital transformation", we want to hear about the challenges facing your organisation and the direction you are heading. We want to understand how you are expanding your borders of digital communication and how Resolve can assist you to move to the next level. Feed your thoughts into the future direction of the product.
Breakfast is included.
Sunday 24 March 2019
5.30pm - Pre-Conference Welcome Drinks
Monday 25 March 2019
9.30am - Registration Tea and Coffee
10.00am - Conference Sessions
5.30pm - End of Day 1
6.45pm - Gala Dinner (The Moseley Bar & Kitchen)
Tuesday 26 March 2019
7.30am - "Digital Transformation" Breakfast Forum
9.00am - Conference Sessions
3.30pm - End of Day 2
Full Agenda Now Available!
Formal sessions start on the Monday, and, as usual, RSG will be hosting Pre-Conference Welcome Drinks on the Sunday evening for locals and delegates who arrive early. Monday and Tuesday will have a full line up of engaging presentations from a wide variety of speakers. Book now to reserve your seat!
Gala Dinner Proudly Sponsored by Interactive
JOIN US FOR THE BREAKFAST FORUM!
Digital transformation... What challenges are you facing? How can Resolve help?
Venue and Accommodation
Stamford Grand Adelaide Hotel
2 Jetty Road, Glenelg, SA
The Stamford Grand Hotel Adelaide at Glenelg, one of Adelaide's premier beachside resorts, is a 10 minute drive from the airport and a 20 minute drive from Adelaide's CBD.
Located right on the beach at the popular seaside suburb of Glenelg, the hotel is accessed via Jetty Road's vibrant retail trading strip.
Special Accommodation Rate
We have reserved a block of rooms at the Stamford Grand Hotel Adelaide at special conference rates. We recommend you make your booking early to secure the discounted rates.
Grand City View - $185
Grand Ocean View - $225
Room rate is per room, per night, room only
To secure your accommodation at the special discounted rate, please contact the Reservations Department at the Stamford Grand Hotel Adelaide and quote the code RES240319.
Via Phone: (08) 8376 1222
Via Email: [email protected]
Please note, RSG is reserving a block of rooms at the discounted rate on 24-25 March 2019 inclusive, but cannot guarantee availability and room rate once this allocation is used up. So please book early to secure your room. The rate on either side of this date will be subject to availability at the time of booking.