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Resolve System Review – a great way to get the best out of your Resolve Solution

Resolve System Review
Resolve System Review

It’s not uncommon for organisations and businesses that operate in a highly regulated environment to find themselves under constant pressure and face with ever-changing legislative requirements. Such an environment can eventually lead an organisation to practise ineffective processes and use their IT systems inefficiently. Unfortunately, most organisations are able to recognise the value of their systems only when something goes wrong. With that said, it is difficult for the companies to analyse the actual usage of their systems and identify areas of concerns or potential improvements when things seem to run smoothly. What makes it even more challenging is that in the era of constant innovation many software vendors are focused on adding new capabilities to their products at an incredible rate, making it almost impossible for the companies to ‘navigate the seas of technology’ alone.

As a software product company, RSG is keenly focused on ensuring that our product is not only market leading through innovation and technology, but that it is also delivering on outstanding value and capability to existing customers. A simple and effective way of ensuring long-term health and value of the investment into a Resolve solution is to evaluate the usage of the Resolve system for all business areas in the organisation through a planned system review. A Resolve System Review helps asses if your business has changed since the initial system implementation. It also helps diagnose problems in your system before they severely impact your business. Furthermore, it helps to ensure that your organisation is taking advantage of the latest features and functions and getting the most value of what the Resolve product has to offer.

A Resolve System Review is an on-site series of meetings through a day or two between the customer and RSG. To make the review a success, here are some key points to consider:

• Set aside a full day for the review

• Nominate key users of the system to attend the meeting

• Have all the technology including your Resolve system available to show us how you work with and use the system.

• Our team will then overlay our knowledge after fully understanding the user experience and will share best practises with you.

As a result of a System Review RSG consultants often identify opportunities to increase productivity through the leverage of best practices and through a reduction of manual processes with the help of Resolve Enterprise.

If you are interested in finding out more, Please contact your account managers or email [email protected].


News of the Week

Remaking The Workplace For Everyone Else

Millennial and Gen Z workers are spurning some of the workplace’s most bothersome conventions and demanding a level of flexibility that’s “remaking the workplace for everyone else,” The New York Times writes. But while younger workers now envisage paid family leave, an abundance of annual leave, flexible start and finish times, and the freedom to work remotely as part of their general work routine, there’s also a trade-off. Replies are expected for urgent out-of-hours emails, and workers must frequently toggle between work-related and personal phone use.

Australian Companies Refusing Remote Work?

Many Australian companies want nothing to do with remote work. While allowing employees to work from anywhere provides flexibility — and can even help ease peak-hour congestion — many firms remain wary of the management changes a remote-work policy would require, according to an ABC News report. Corporate workplace advisor Conrad Liveris also says that being seen working long hours in an office by the right people was still the main way to get ahead in the Australian corporate world.


Quote of the Week

"You can't cross the sea merely by standing and staring at the water." - Rabindranath Tagore
Quote of the week


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