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Resolve Software Group Major Sponsor of the 40th USOA Annual Conference

Resolve Software Group was the major sponsor for the United States Ombudsman Association (USOA) annual conference in Hawaii in September 2019. Represented by Melissa Ross and Darren Da Silva, the conference was well attended by Ombudsman, Statutory Authorities and Organisations from USA, Australia, Bermuda, Canada, China, Nigeria, New Zealand, Papua New Guinea, Scotland, Sudan, Tonga, West Indies and Zimbabwe.

Held in the Hilton Waikiki, the conference ran over 5 days with training and speakers covering all facets of the challenges faced by the Ombudsmen and Statutory Authorities jurisdictional responsibilities throughout the world and ways to improve their presence and operations. Resolve Software Group was proud to be the major sponsor of the USOA annual conference and also being able to contribute to the round table discussions.

This sponsorship reflects RSG continued support to the Ombudsman Community throughout the world and its expansion into the North American markets. RSG is also actively involved with the Australian and New Zealand Ombudsman Association and Forum of Canadian Ombudsman conferences.


News of the Week

Overqualified Trap

Job seekers are increasingly encountering the “overqualified trap,” a new report claims. Even mid-career candidates with seemingly stellar qualifications often find themselves overlooked for jobs as they’re compelled to combat a perception “they have accomplished too much.” Managers report hiring “less impressive candidates” as they worry superior recruits won’t be as committed to the role they’re hiring for and may even be tempted to immediately look for another position elsewhere. Other managers believe “overqualified” applicants cause team disharmony, or threaten their own position.

When work has lost its spark

Feeling a lack of engagement and motivation is a common problem among workers. But there are specific ways to combat that feeling and regain inspiration at work, a report says. Among the Times’ tips: celebrating small steps, instead of just focusing on the larger goal. And also, don’t forget the mission — remind employees how their work affects people inside and outside their organisation.


Quote of the Week

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